Frequently asked questions
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What is uShortify?+
uShortify is a URL shortening and link management platform that helps you create short links, track performance, manage campaigns, generate QR codes, and control access to your links.
Is uShortify free to use?+
Yes. uShortify offers a Free plan with up to 10 short URLs, 100 tracked clicks per month, 3 folders, and basic analytics.
What is included in the Free plan?+
The Free plan includes up to 10 short URLs, 100 tracked clicks per month, 3 folders, and basic analytics. Custom aliases, custom domains, password protection, link expiration, QR codes, UTM Builder, bulk import, team management, API access, and advanced analytics are not included.
Do I need an account to shorten a URL?+
No. You can shorten one URL as a guest without creating an account. Creating an account gives you access to your saved links and link management features.
What happens when I reach my plan's URL limit?+
Your existing short links continue to work. Once you reach your plan's URL limit, you must upgrade to a plan with a higher limit or wait until the applicable usage period resets before creating additional links.
What happens when I reach my monthly click limit?+
Your existing short links continue to work. Once your tracked-click limit is reached, additional tracking may require an upgrade or the next monthly usage reset, depending on your plan.
Which plan offers unlimited short URLs?+
The Pro and Enterprise plans offer unlimited short URLs.
Can I create custom aliases?+
Yes. Custom aliases are available on Starter, Pro, and Enterprise. Starter supports up to 25 custom aliases, Pro supports up to 100, and Enterprise has no configured alias limit.
Can I use my own domain for short links?+
Yes. Custom domains are available on Pro and Enterprise. Pro supports up to 3 custom domains, while Enterprise supports up to 10.
Can I organize my links into folders?+
Yes. All plans include folders. Free includes up to 3 folders, Starter includes 15, Pro includes 50, and Enterprise provides unlimited folders.
Can I password-protect my links?+
Yes. Password protection is available on Starter, Pro, and Enterprise plans. The Free plan does not include password-protected links.
Can I set an expiration date for a link?+
Yes. Link expiration is available on Starter, Pro, and Enterprise plans. You can use expiration controls to limit how long a short link remains active.
Can I limit the number of clicks on a link?+
Yes. Maximum-click controls are available on Starter, Pro, and Enterprise plans. This allows you to configure a link to stop working after it reaches its configured click limit.
Does uShortify provide QR codes?+
Yes. QR codes are available on Starter, Pro, and Enterprise plans. Starter includes up to 100 QR codes, while Pro and Enterprise include unlimited QR codes.
Can I customize my QR codes?+
QR code customization is available on Pro and Enterprise plans. Starter includes QR code generation without the advanced customization features.
What analytics are available?+
Free and Starter plans include basic analytics. Pro and Enterprise plans include advanced analytics for deeper insights into link performance.
Can I export analytics data?+
Yes. Analytics export is available on Pro and Enterprise plans, allowing you to export link performance data for further analysis.
Does uShortify support geographic targeting?+
Yes. Geographic targeting is available on Pro and Enterprise plans, allowing you to target visitors based on their geographic location.
Does uShortify support device targeting?+
Yes. Device targeting is available on Pro and Enterprise plans, allowing you to configure link behavior based on a visitor's device type.
Is there a UTM Builder?+
Yes. The built-in UTM Builder is available on Starter, Pro, and Enterprise plans and helps you create campaign URLs with UTM parameters.
Can I add notes to my links?+
Yes. Link notes are available on Starter, Pro, and Enterprise plans and can help you keep additional information alongside your links.
Can I import links in bulk?+
Yes. Bulk import is available on Starter, Pro, and Enterprise plans, making it easier to add multiple links without creating them individually.
Does uShortify provide an API?+
Yes. API access is available exclusively on the Enterprise plan. Enterprise customers can use API access to integrate link creation and management into their applications and workflows.
Can multiple people manage links together?+
Yes. Team management is available on Pro and Enterprise plans. Pro supports up to 5 team members, while Enterprise supports unlimited team members.
Does uShortify support organizations?+
Organization management is available on Pro and Enterprise plans. Pro supports 1 organization, while Enterprise supports up to 5 organizations.
Does uShortify support role-based access control?+
Role-based access control (RBAC) is available exclusively on the Enterprise plan, providing organizations with more control over user permissions and access.
Does uShortify provide audit logs?+
Audit logs are available exclusively on the Enterprise plan and help organizations keep track of important account and management activity.
Which plan includes priority support?+
Priority support is included with the Enterprise plan.
Can I upgrade or downgrade my plan?+
Yes. You can change your plan as your requirements change. Your available features and limits are determined by the plan you are currently subscribed to.
Can I use uShortify for business and marketing?+
Yes. uShortify can be used for websites, social media, email campaigns, advertising, printed materials, QR campaigns, and other personal or commercial projects.
How secure are uShortify links?+
uShortify uses unique short codes for links. Starter, Pro, and Enterprise plans also provide additional controls such as password protection, link expiration, and maximum-click limits.
Which plan should I choose?+
The Free plan is suitable for basic link shortening and light usage. Starter is designed for users who need more links plus features such as custom aliases, QR codes, password protection, UTM Builder, notes, and bulk import. Pro is suited to growing businesses that need unlimited URLs, custom domains, advanced analytics, targeting, and team collaboration. Enterprise is designed for larger organizations that need API access, RBAC, audit logs, larger organizational limits, unlimited team members, and priority support.